Here's What Our Clients Are Saying About Their Experience

  • "Thank you Nick for your recent visit to Argosy, KC. The hosts are re-energized and using your techniques!! I am already seeing results."

     - Patricia McCabe
    - Patricia McCabe Casino Marketing Manager at Penn National Gaming
  • "Nick's passion, knowledge and experience was evident during this seminar.  I thought that controlling the conversation was a key aspect that he touched on. Lot of illustrations and techniques are practical. Helping me to improve efficiency and staying in control of time in telemarketing and account management 

    -Casino Host Cache Creek
    -Casino Host Cache Creek
  • "...after 90 minutes of your class, I felt 'bullet-proof', was ready to chew on barbed wire, and get on the phone to make some bookings!  I thought it was outstanding material!"

    - Paul Hutchens
    - Paul Hutchens  General Manager, Isle of Capri , Lake Charles LA
  • “Nick's innovative approach utilizing proven telemarketing methods combined with casino marketing has created a foolproof plan to drive business. We have already seen an immediate increase in our inactive and declining business databases since his seminar and subsequent one on one follow ups with each one of our hosts. This is just one of many reasons why I would recommend him to anybody that needs help with their casino telemarketing programs.” 

    - Steven Tortorello 
    - Steven Tortorello  VIP Sales Manager at L'Auberge Du Lac Casino and Resort at Pinnacle Entertainment
  • "Nick was hired to train my new and inexperienced Player Development team in the art of closing in all aspects of the position. In addition, he delivered a very enlightening seminar to our management team of seven properties on the importance of the Player Development department and the benefits the casino may reap. His presentation was outstanding and his follow up with my team was awe inspiring. I will use Nick and his company for all new and continuous education training to keep my team at the forefront in the Player Development arena."  -

     -Debra Prince
    -Debra Prince Player Development Manager at Million Dollar Elm Casino, Oklahoma
  •  "We hired Nick to provide a Telemarketing and Casino Marketing seminar for our host team. He gave great insights and training to our hosts and we had immediate results as the team was inspired to apply the new lessons learned and make calls. Nick is truly an expert in his field and is highly recommended for his knowledge, experience and professionalism in Casino Marketing/Player Development."  

    -Bao Do
    -Bao Do Director of Player Development at Pechanga Resort & Casino, California
  • "If your a team leader in casino marketing and you have not seen Nick's training program or had him visit your property to do his siminar. Your team is not working and producing at it's peak. He is a good as they get and his program had shown amazing results."

    -Al DeLeon
    -Al DeLeon Vice President of Player Development at Pinnacle Entertainment 
  • "Nick is a seasoned casino marketing professional with superior customer service, communication, and sales force experience. He has the ability to motivate and drive a high performance team to improve revenues. Nick is a true asset to any casino due to his understanding of all aspects of marketing and casino operations. In addition, he is able to identify challenges very quickly and address complex project very delicately."

    - Michael Bonakdar
    - Michael Bonakdar MBA Gaming & Hospitality Professional