Testimonials

TESTIMONIALS

A few words from the bosses!
“Nick is NOT a consultant. He is a trainer and a specialist. Nick proves that what he teaches WORKS. He produces results and drives immediate revenue!!"

RICHARD ST. JEAN

COO of Morongo Resort & Casino

Nick Ippolito
5
2020-06-09T14:32:02+00:00

RICHARD ST. JEAN

COO of Morongo Resort & Casino

“Nick is NOT a consultant. He is a trainer and a specialist. Nick proves that what he teaches WORKS. He produces results and drives immediate revenue!!"
“Shout out to Nick For a great host training at Pechanga Resort &Casino. I highly recommend his curriculum to anyone looking to enhance their host teams tool kit for success”

Bill Anderson

CMO at Pechanga Resort & Casino

Nick Ippolito
2020-08-04T16:55:53+00:00

Bill Anderson

CMO at Pechanga Resort & Casino

“Shout out to Nick For a great host training at Pechanga Resort &Casino. I highly recommend his curriculum to anyone looking to enhance their host teams tool kit for success”
“Nick provides effective techniques for communicating with players that will guarantee better closing ratios. The one-on-one training is what separates Nick's seminar from so many others”

Michael Newsome

Casino Host Golden Nugget Lake Charles

Nick Ippolito
2020-12-16T12:36:56+00:00

Michael Newsome

Casino Host Golden Nugget Lake Charles

“Nick provides effective techniques for communicating with players that will guarantee better closing ratios. The one-on-one training is what separates Nick's seminar from so many others”
“After your training I feel like I have a purpose, like my casino host job and title mean something”

Kristina Gutierrez

Casino Host Desert Diamond Casino

Nick Ippolito
2020-12-16T12:41:34+00:00

Kristina Gutierrez

Casino Host Desert Diamond Casino

“After your training I feel like I have a purpose, like my casino host job and title mean something”
“I really enjoyed Nick Ippolito's seminar. he is passionate and knowledgeable and just wants to share with other hosts. Hosting is my passion, but NOW I realize we are a business, and tho being a great host is valuable, we also are striving to further the interest of our tribe.”

Dottie McReynolds

Cherokee Casino Tulsa Oklahoma

Nick Ippolito
2020-12-16T12:44:13+00:00

Dottie McReynolds

Cherokee Casino Tulsa Oklahoma

“I really enjoyed Nick Ippolito's seminar. he is passionate and knowledgeable and just wants to share with other hosts. Hosting is my passion, but NOW I realize we are a business, and tho being a great host is valuable, we also are striving to further the interest of our tribe.”
“Nick's energy was a shot in the arm for our staff and he really could have been talking about anything! The material was targeted, but the biggest eye opener was to have a longtime casino employee so excited about what it is we do”

Ben White

General Manager | Gilpin Casino CO

Nick Ippolito
2020-06-11T09:59:40+00:00

Ben White

General Manager | Gilpin Casino CO

“Nick's energy was a shot in the arm for our staff and he really could have been talking about anything! The material was targeted, but the biggest eye opener was to have a longtime casino employee so excited about what it is we do”
“Nick's innovative approach utilizing proven telemarketing methods combined with casino player development has created a foolproof plan to drive business. We have already seen an immediate increase in our inactive and declining business databases since his seminar and subsequent one on one follow ups..”

Steven Tortorello

VIP Sales Manager at L'Auberge Du Lac Casino and Resort at Pinnacle Entertainment

Nick Ippolito
5
2020-06-11T10:38:37+00:00

Steven Tortorello

VIP Sales Manager at L'Auberge Du Lac Casino and Resort at Pinnacle Entertainment

“Nick's innovative approach utilizing proven telemarketing methods combined with casino player development has created a foolproof plan to drive business. We have already seen an immediate increase in our inactive and declining business databases since his seminar and subsequent one on one follow ups..”
“Outstanding trainer. Direct, efficient, and very experienced. I use the training daily. Nick's approach to casino sales really enhanced my personal style. Nicks techniques really work and are eye opening."

Agustin Trevino

Executive Casino Host | Harrah’s

Nick Ippolito
2020-12-16T12:45:43+00:00

Agustin Trevino

Executive Casino Host | Harrah’s

“Outstanding trainer. Direct, efficient, and very experienced. I use the training daily. Nick's approach to casino sales really enhanced my personal style. Nicks techniques really work and are eye opening."
"Thank you Nick, for the one on one telemarketing training at Seneca Niagara. I feel much more comfortable reaching out to inactive guests after using your techniques!"

Amy Edmond

Player Development Executive at Seneca Buffalo Creek Casino

Nick Ippolito
2020-12-16T12:47:04+00:00

Amy Edmond

Player Development Executive at Seneca Buffalo Creek Casino

"Thank you Nick, for the one on one telemarketing training at Seneca Niagara. I feel much more comfortable reaching out to inactive guests after using your techniques!"
"Learning Nicks different approaches to different kinds of calls, the tools to find players we have missed, and applying his strategies to our everyday routine has really helped drive business to our property. The energy Nick brought to our team has been amazing! Gave our team the boost of energy we needed!"

Heather Brown
Casino Host Gun Lake Casino

Nick Ippolito
2020-12-16T12:48:18+00:00

Heather Brown
Casino Host Gun Lake Casino

"Learning Nicks different approaches to different kinds of calls, the tools to find players we have missed, and applying his strategies to our everyday routine has really helped drive business to our property. The energy Nick brought to our team has been amazing! Gave our team the boost of energy we needed!"
“It was an excellent seminar. Nick kept us engaged and interested. I wanted to take notes but was reluctant to look down at the paper because I didn’t want to miss anything. Still managed to get 10 small pages of notes! I learned a lot and hope we can look into the one on one in the near future.”

Matt McKinney

Executive Casino Host, Cherokee Casino

Nick Ippolito
2020-12-16T12:50:32+00:00

Matt McKinney

Executive Casino Host, Cherokee Casino

“It was an excellent seminar. Nick kept us engaged and interested. I wanted to take notes but was reluctant to look down at the paper because I didn’t want to miss anything. Still managed to get 10 small pages of notes! I learned a lot and hope we can look into the one on one in the near future.”
"I developed a better understanding of the gamblers' mind set... This deeper understanding, as made my communication with and confidence around gamblers increase. "

Jason Jarvis

Morongo Casino Host

Nick Ippolito
2020-12-16T12:54:41+00:00

Jason Jarvis

Morongo Casino Host

"I developed a better understanding of the gamblers' mind set... This deeper understanding, as made my communication with and confidence around gamblers increase. "
“My telemarketing skills have greatly improved, and the techniques Nick teaches actually have me looking forward to calling all my guests – active or inactive. His training is easy and yet so beneficial; I would highly recommend his Host Training.”

Christina Shirk

Casino Host, Hollywood Casino at Penn National Race Course

Nick Ippolito
2020-12-16T12:56:25+00:00

Christina Shirk

Casino Host, Hollywood Casino at Penn National Race Course

“My telemarketing skills have greatly improved, and the techniques Nick teaches actually have me looking forward to calling all my guests – active or inactive. His training is easy and yet so beneficial; I would highly recommend his Host Training.”
"If your a team leader in casino marketing and you have not seen Nick's training program or had him visit your property to do his siminar. Your team is not working and producing at it's peak. He is a good as they get and his program had shown amazing results."

Al DeLeon

Vice President of Player Development at Pinnacle Entertainment

Nick Ippolito
5
2020-06-11T10:34:33+00:00

Al DeLeon

Vice President of Player Development at Pinnacle Entertainment

"If your a team leader in casino marketing and you have not seen Nick's training program or had him visit your property to do his siminar. Your team is not working and producing at it's peak. He is a good as they get and his program had shown amazing results."
"Truth be said: Nick's conversion levels worked quite well for us. Whether the target he was working with was very nice or simply due to his skills, I was satisfied with the final outcome and results. His practical training sessions and knowledge about the business are other highlights to mention. "

Thiago Andrade

Marketing Analyst, Great Canadian Gaming Corporation, Canada

Nick Ippolito
2020-12-16T12:57:36+00:00

Thiago Andrade

Marketing Analyst, Great Canadian Gaming Corporation, Canada

"Truth be said: Nick's conversion levels worked quite well for us. Whether the target he was working with was very nice or simply due to his skills, I was satisfied with the final outcome and results. His practical training sessions and knowledge about the business are other highlights to mention. "
“Nick's powerful energy and motivation rubs off on everyone in the room as he gives you the tools and confident needed. informational, structured, motivational, energetic, and very refreshing for any casino host team looking for strategies to improve retention and build new business”

Stephen Kenney

Promotions Manager at Penn National Gaming

Nick Ippolito
2020-12-16T12:58:37+00:00

Stephen Kenney

Promotions Manager at Penn National Gaming

“Nick's powerful energy and motivation rubs off on everyone in the room as he gives you the tools and confident needed. informational, structured, motivational, energetic, and very refreshing for any casino host team looking for strategies to improve retention and build new business”
"Nick is a seasoned casino marketing professional with superior customer service, communication, and sales force experience. He has the ability to motivate and drive a high-performance team to improve revenues. Nick is a true asset to any casino due to his understanding of all aspects of marketing and casino operations."

Michael Bonakdar

MBA Gaming & Hospitality Professional

Nick Ippolito
2020-12-16T13:00:02+00:00

Michael Bonakdar

MBA Gaming & Hospitality Professional

"Nick is a seasoned casino marketing professional with superior customer service, communication, and sales force experience. He has the ability to motivate and drive a high-performance team to improve revenues. Nick is a true asset to any casino due to his understanding of all aspects of marketing and casino operations."
Seminars are my weakness…this one however kept my attention the entire time! 5 hours!!! So full of experience and knowledge, well worth the time. And the follow through with the one on ones was awesome.  I highly recommend it!

George Blacketer

Casino Host Chinook Winds Casino

Nick Ippolito
2020-12-16T13:01:09+00:00

George Blacketer

Casino Host Chinook Winds Casino

Seminars are my weakness…this one however kept my attention the entire time! 5 hours!!! So full of experience and knowledge, well worth the time. And the follow through with the one on ones was awesome.  I highly recommend it!
"Nick was hired to train my new and inexperienced Casino Player Development team in the art of closing and in all aspects of the position. In addition, he delivered a very enlightening seminar to our management team of seven properties on the importance of the Casino Player Development department and the benefits the casino may reap. His presentation is awe inspiring..." -

Debra Prince

Player Development Manager at Million Dollar Elm Casino, Oklahoma

Nick Ippolito
5
2020-06-11T10:36:25+00:00

Debra Prince

Player Development Manager at Million Dollar Elm Casino, Oklahoma

"Nick was hired to train my new and inexperienced Casino Player Development team in the art of closing and in all aspects of the position. In addition, he delivered a very enlightening seminar to our management team of seven properties on the importance of the Casino Player Development department and the benefits the casino may reap. His presentation is awe inspiring..." -
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Nick Ippolito

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