“In the One on One he coaches you on the things to say and NOT to say that benefit getting a guest back in! He taught me how to be my own person on the phone, but also to put techniques he taught us to use.”

“After your training I feel like I have a purpose, like my casino host job and title mean something”

“I really enjoyed Nick Ippolito's seminar. he is passionate and knowledgeable and just wants to share with other hosts. Hosting is my passion, but NOW I realize we are a business, and tho being a great host is valuable, we also are striving to further the interest of our tribe.”

“Nick's energy was a shot in the arm for our staff and he really could have been talking about anything! The material was targeted, but the biggest eye opener was to have a longtime casino employee so excited about what it is we do”

"Thank you Nick, for the one on one telemarketing training at Seneca Niagara. I feel much more comfortable reaching out to inactive guests after using your techniques!"